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Marcos (Support Worker)

Working for CMG – Marcos’ Story

My name is Marcos and I’m a Support Worker in a lovely service in Hove, East Sussex. The people I support are living in a supported living service, which enables the service users to increase their independence. All the service users are aged 18 and over and for all of them, it is the first place to move after their family home. We support people with learning disabilities, autistic spectrum disorders, challenging behaviour and social and emotional needs. Our main goal is to increase their independence skills, looking for a future for them where they require less support.

Although I did not have any experience as a support worker before, it wasn’t a problem for me. Luckily, CMG saw my desire to learn and they trusted me helping me with training, e-learning and shadowing colleagues. After a few years, I learnt a lot and I’m really happy to keep learning.

The service I work in is very similar to any other shared house you would find in the community. My role as a support worker is based on person-centred support, giving each one of them the opportunity to have their own choices and empowering them to build and fulfil their lives as everybody does.

The days are always interesting and varied. From supporting one of them with their morning routine and to go to work or college, to help them achieve their personal goals such as go by themselves to do their food shop, play in a band or go on holiday to another country.

It’s true that as a support worker I learnt to be patient, caring and a good communicator. Also, I realise how important it is to work well as a team and fortunately for me the house I work in and the staff team create the perfect atmosphere for that.

We only have one life and our job is a relevant part of it. It is the place where we spend a lot of time. In my case, the most important thing is the satisfaction of helping other people and how rewarding it is.

Working for CMG - Marcos' story

Working for CMG - Marcos' story