Social inclusion, CQC inspections and the Bubb report

04 February 2015

I visited fifteen services this week and continued my conversations with staff about the importance of ‘attention to detail’. I find that giving specific examples makes it easier to get the concept across. I also looked for more examples of good practice in relation to our social inclusion campaign.

  • Heathcote Road tenants did a brilliant job raising nearly £200 for Children in Need. I think it’s really important that we support people to make a positive contribution, rather than just being passive recipients of care and state benefits.
  • At the Ridgeway, 3 tenants are in paid employment, one does voluntary work at a local centre for elderly people and tenants regularly attend the “Church of Rock” which plays heavy metal music on a Sunday. They have also raised money for Macmillan Cancer Relief.

We had a tender presentation and interview last week and another one this week, so fingers crossed! It is notoriously difficult to read tender interview panels; I can remember two where we were adamant that we hadn’t done very well and we ended up being the provider selected. More recently, we had a tender interview that went very well and we were very hopeful, only to find we were unsuccessful.

I received the inspection report for Goldstone Crescent and Brook Lane this week, which were both rated as ‘good’ by CQC. Congratulations to the managers and staff team for their hard work. So far we have received seven on the new style CQC inspection reports, one of which was ‘outstanding’ and the remainder ‘good’. It can take several months for inspection reports to come through and I do hope CQC are able to speed up this process.

Our agency usage in January was £29,000, significantly down on December. This represents less than one percent of our expenditure on staffing. We are very hot on agency usage in CMG and monitor it every week. My target is to try and get down to £10,000 a month.

NHS England issued their response to the Bubb Report this week. I was rather disappointed by it as I didn’t think it included enough practical action to really address the issue of people really needing to be discharged from assessment and treatment units. I have had feedback from colleagues in the sector whose views are similar. There was no reference in the response to the proposed Positive Behaviour Support Academy which was in the Bubb Report. CMG has played an active role in developing proposals for the Academy and will continue to lobby for one. I think it is really important that there is one agency in England with the knowledge and expertise to set standards and champion best practice in relation to positive behaviour support, a concept which is still poorly understood by many provider organisations, including, I suspect quite a few hospitals where people with learning disabilities are being treated.

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