Testimonials - Care Management Group

About us

The manager and staff are always so good and helpful and welcoming. At the service they (our sons) are always engaged in either going to college or learning music, dance, art or performance and often go to social events and perform as well. The staff work very hard to enable these and other activities which makes their lives purposeful and happy. Thank you all and CMG for your excellent care of our sons

Quote from a relative of two CMG service users

We were told by an advocate that ‘there is a lovely staff group’ and that they were ‘very committed.’ One relative told us ‘staff were excellent.’ All of the people that lived there looked happy and relaxed. The relative that we spoke with told us that there were always activities on offer at the service. The relative told us there is never a dull moment

Quote from a CQC report

Staff support AC to develop daily living skills for further independence and management are doing a great job.

Quote from a Council Assessment Officer

Just got some great feedback from the work your team at Dyke Road have done with Miss HH. She wasn’t willing to go outside when she got to Dyke Road having really been through a traumatic time. Fantastic to see her taking part in The Race for Life. Great job and worthy of the team knowing how delighted we are with what they have achieved and helped HH to achieve. Great job, thanks!

Quote from an Operations Manager from The Learning Disability Team

By visiting the homes, it gives us a good insight into CMG. We have made recommendations and these have been acted upon immediately, which is very encouraging to see

Quote from a Relative Quality Checker

One service user told us that they felt healthier and had lost some weight, which had madethem feel more confident

Quote from a Compliance Inspector after inspecting a CMG service

The combination of the experience and proactiveness of staff at Rogerstone House has allowed the service user to progress significantly since I started working with this tenant. As a result, his intervention skills have almost been achieved

Quote from an Occupational Therapist after working with a tenant from a CMG service

I would like to complement the staff at Twyford Gardens on the handling of my daughter LP’s treatment, during her recent illness and the ongoing support they keep giving during her stay in hospital. Your staff have been excellent at organising things so that our daughter LP’s needs are fulfilled. Once again thanks again for all your care, organisation and caring staff

Quote from a relative of a CMG service user

We spoke to a relative by telephone who said that as a result of the support and positive approach, they were enjoying regular contact and ‘seeing an improvement in their child’s health

Quote received from a CQC inspector after visisting a CMG service user

If we have any problems, they are always dealt with in a very pleasant and efficient way over the telephone. We have met with all staff on several occasions and know that they will deal with any issues we have in a dignified and caring way on our son’s behalf. Thank you for enabling our son to live a normal life as possible with his independence and total back-up from your efficient and caring staff

Quote from a relative of a CMG service user

Our sons are always engaged in either going to college or learning music, dance, art or performance and often go to social events and perform as well. The staff work very hard to enable these and other activities which makes their lives purposeful and happy. Thank you all

Relative of two individuals we support at CMG

Staff support AC to develop daily living skills for further independence and management are doing a great job

Council Assessment Officer

Miss HH wasn’t willing to go outside when she got to Dyke Road having really been through a traumatic time. Fantastic to see her taking part in The Race for Life. Great job and worthy of the team. Thanks!

Operations Manager from The Learning Disability Team

The combination of experience and pro-activeness of staff at Rogerstone House has allowed the service user to progress significantly since I started working with this tenant

Occupational Therapist

Your staff have been excellent at organising things so that our daughter LP’s needs are fulfilled. Once again thanks again for all your care, organisation and caring staff

Relative of an individual we support at CMG

We spoke to a relative by telephone who said that as a result of the support and positive approach, they were enjoying regular contact and seeing an improvement in their child’s health

CQC Inspector

We know staff will deal with any issues we have in a dignified and caring way on our son’s behalf. Thank you for enabling our son to live a normal life as possible with his independence and total back-up from your efficient and caring staff

Relative of an individual we support at CMG

Thank you for supporting A so well and for enabling him to develop his skills and have new social experiences

Relative of an individual we support at CMG

Our daughter has a great home and team around her who do more than just a job but actually care about the people they are looking after

Relative of an individual we support at CMG

Thank you to the Manager and staff at The Ridgeway for the fantastic support given to my daughter during her time spent in hospital. The staff were amazing. They are an admirable team

Relative of an individual we support at CMG

“Thank-you to your team for the smooth transition following my son’s recent move into the service. You have all been very welcoming.”

Relative of an individual we support at CMG

“It’s been brilliant working with you and all at the service. Seriously, you have a great staff team, credit to you. It’s refreshing to come across.”

Behavioural specialist within the ICIS Crisis Intervention Team

“T seems so healthy and happy, he really is at home now. Both his mum and I are pleased he is living at 57 Bury Road.”

Relative of an Individual we support at CMG

“The great support that staff have given R has helped her so much. She has come on leaps and bounds and this is the happiest I have ever seen her, thank you all so much.”

Relative of an individual we support at CMG

“CMG is good because I like the staff. They are really nice to me.”

Individual we support at CMG

“I am so proud of my achievements. It has now made me more determined to work to become more independent and go to university”

Individual we support at CMG

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